What we collect
We may collect, record, hold or store data which includes but is not limited to the following:
You are obliged to provide data that is identified as mandatory. In respect of data identified as optional, the provision of such data by you is voluntary. If you do not provide data identified as mandatory, this may result in Whisk being unable to provide our services or otherwise deal with you.
What we do with the data we gather
The data is required to enable us to understand your needs and provide you with better service. Your data may be used or processed by Whisk or on its behalf for the following purposes:
Please note that data held relating to you will be kept confidential but it may be provided to:-
Whisk may disclose data to any or all of the parties stated above notwithstanding that the recipient’s place of business is outside Malaysia, or that such information following disclosure will be collected, held, processed or used by such recipient in whole or in part outside Malaysia.
Controlling your data
If you have previously agreed to us using your data for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org or writing to The Data Protection Officer at GE Synergy Sdn Bhd, The Gamuda Biz Suites, No 12, Jalan Anggerik Vanilla 31/99, Kota Kemuning Section 31, 40460 Shah Alam, Malaysia.
You may also request for access to data we hold about you at any time by contacting us at the above address. In the event a request is made for access to data which you are entitled, we will strive to provide you with suitable means of accessing such data. Please note that a fee may be charged for processing each request for data access.
To help Whisk provide you with better service, please ensure that your personal data such as contact details including your home and office addresses, your telephone numbers (including your mobile telephone number), email address and other details registered with us are up to date.
Whisk is committed to ensuring that your data is secure. Whisk maintains the appropriate administrative, physical and technical safeguards to help protect the security, confidentiality and integrity of the data submitted by our customers to prevent loss, unauthorised access, modification or disclosure. We use a multi-layered approach to protect the key information, and we are constantly monitoring and improving our application, systems, and processes to meet the growing demands and challenges of data security.
Whisk’s IT vendors generally do not have a direct relationship with individuals whose personal data is collected and our IT vendors do not collect personal information on our behalf. Our IT vendors do not determine how we use such data. Additionally, Whisk’s contracts with our IT vendors generally prohibit our vendors from accessing customer data except under limited circumstances.
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